joining us in our panel today are ginger bowler, content manager, the second road, charlottesville, virginia; cynthia reinbock, vice president, clinical services, crc health corporation, cupertino, california; eric hellmuth, director of technology and online communications, joined together, boston university school of public health, boston, massachusetts; dr. farrokh alemi, professor of health, systems administration, school of nursing and health studies, georgetown university, washington, d.c. about 23 million people throughout the country have a problem with alcohol or elicit drugs in the united states. only about 4 million of those have said that they pursued treatment. so that leaves an incredible gap, dr. alemi. what can the online services bring to the need to provide more addiction treatment services? online services can do a great deal. they can reach people that are rural. they can reach people inside cities that have difficulty commuting. i know a lot of psychiatrists that see their patients on the phone. when we talk about online, we don't just think about computers. we think abou